Warehouse Sale Terms and Conditions

WAREHOUSE CLEARING SALE  

TERMS AND CONDITIONS

 Final Sales

All sales made during our Warehouse Clearing Sale between December 3, 2024 and January 31, 2025 are final.

Only in-stock products can be order on our website. Once you’ve placed your order, you will not be able to make any changes to it.

The products are sold “as is” - No return, exchange or refund will be permitted for purchases made during the Warehouse Clearing Sale.

Payment Options

We accept Visa, Master Card, American Express, and Discover, with verifiable shipping address. Orders are sent only to the billing address of the cardholder. We do not accept international credit cards.

You can wire us your payment by requesting our Electronic Funds Transfer information. By choosing this option, we will hold and prepare your order. Simply continue the checkout process and note your order number (given at the end of the process). We will be notified of your request and will contact you to supply the account information. Funds transfers are generally received the same day but can take up to 72 hours to receive.

Prices and Exchange Rate

All payments must be received in U.S. dollars. Prices shown in currencies other than US dollars are estimates based on current exchange rates. We will charge your credit card in US dollars on the day your order is shipped, and the conversion to your local currency will be done at the prevailing rate by your credit card issuer.

Taxes

We collect sales tax in states that require collection. Your cart will reflect taxes, if applicable.

In-Store Pick Up

We offer In-Store pick up until January 17, 2025 in Westminster, California. Place your order online and select the “In-Store pick up” at check out. We are available Mon - Fri 9 am - 5 pm PST to fulfill your order. 

Orders take a minimum of 1 hour to process once placed.

Shipping

We currently only ship to:

  • USA (excluding other US territories)
  • Canada

 Shipping is not available outside of the USA for the following brands without exception: 

  • Bose
  • Pioneer
  • Shure

This list may be updated as needed at our discretion.

Orders are only delivered to the address that verifies with your financial institution. Orders will not be held at UPS or other freight company station or hub for customer pick-up or will-call.

It is your responsibility to be familiar with the customs policies for your specific country before ordering. The country you’re importing to can result in your order incurring high import duties, delivery being delayed, or the order being returned to us. Additionally, when ordering from Solotech, you are considered the importer of record and must comply with all laws and regulations of the country in which you reside and are receiving the goods. Any fees charged to Solotech due to non-compliance with your country’s laws and regulations will be charged to you, the importer. If a product or products are returned to us due to non-compliance issues with your country’s laws and regulations, a refund will be issued for the merchandise only.

Products are U.S. models and may have power/voltage requirements different from that of the destination country.

Shipping Costs

Shipping costs for orders from Solotech depend upon the methods and options you choose.
Please also note that the shipping rates for many products we sell are weight-based. All weights are rounded up to the next full pound. Heavier products are identified with the words “Must Ship Via Truck” in our product displays. These products may increase your shipping charges.

We currently offer the following shipping options:

Continental USA
Ground (No PO or FPO boxes)
3 Day Delivery
2nd Day Air
Next Day Air
USPS PO Box - FPO/APO Parcel Post
Freight Truck (oversized products marked with * Must Ship Via Truck)

Alaska and Hawaii
2nd Day Air (Please allow an additional 24 hours for delivery)
Next Day Air (Please allow an additional 24 hours for delivery)
USPS PO Box - FPO/APO Parcel Post
Air Freight (oversized products marked with * Must Ship Via Truck).
Please allow an additional 24 hours for delivery.

Free Shipping Rules & Restrictions

  • If a product displays “This product ships for FREE”, that product receives FREE Ground Shipping regardless of its price.
  • If a product has the link: “Qualifies for FREE Shipping on Web orders”, that product is ELIGIBLE for Free Ground Shipping on orders that reach the minimum amount.
  • Free shipping only applies to orders placed on our website. Orders placed by phone do not qualify for free shipping.
  • If you qualify for FREE Ground Shipping but your order also contains one or more ineligible products, you’ll be charged shipping fees for those ineligible products.
  • FREE Ground Shipping excludes certain oversized and/or overweight products marked with “This product must ship by Truck” and or those products that do not include the link “This product ships for FREE” or “Qualifies for FREE Shipping on Web orders”.
  • FREE Ground Shipping is not available for orders using a Purchase Order, International orders, shipments to P.O. or APO boxes or to addresses outside the Continental US.
  • We reserve the right to end or change this free shipping offer at any time.

Rewards

As of December 3, 2024, it will not be possible to accrue new reward points. All accrued reward points must be used for purchase before January 17, 2025. After such date, our reward program will be discontinued and you will not be able to redeem your points.

Prior to January 17, 2025, if you have points to spend, they will be available at checkout and we will notify you when points are available. Simply select the number of points you would like to use.

To the extent permitted by law, Solotech makes no representations or warranties of any kind, express or implied, with respect to its reward program or any of the rewards or benefits offered through it. Solotech shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising out of or in connection with our reward program, even if Solotech has been advised of the possibility of such damages.

Solotech may disclose personal information we collect through our reward program to the third-party service provider (Yotpo) for purposes of administering the program or providing rewards or benefits to program participants.

Accessibility Statement

Solotech (https://shop.solotech.com) strives to ensure that its services are accessible to people with disabilities. Solotech has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.

Solotech continues its efforts to constantly improve the accessibility of its site and services. Despite our efforts to make all pages and content on shop.solotech.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards.

California Prop 65 Notice

WARNING – Products on this website contain a chemical known to the state of California to cause cancer, or birth defects or other reproductive harm.